Your Privacy Matters

Privacy Policy

How GridIQ collects, uses, and protects your information

Last updated: September 4, 2025

Information We Collect

GridIQ collects information to provide you with the best gas station management experience. We collect:

  • Account Information: Name, email address, phone number, and business details when you create an account
  • Business Data: Sales data, inventory levels, employee information, and operational metrics from your gas station
  • Usage Information: How you interact with our platform, features used, and system performance data
  • Technical Data: IP address, browser type, device information, and cookies for platform functionality

How We Use Your Information

We use the collected information to:

  • Provide and maintain the GridIQ platform services
  • Generate business insights, analytics, and performance reports
  • Send important notifications about your account and service updates
  • Improve our platform features and user experience
  • Comply with legal obligations and protect against fraud

Information Sharing

GridIQ does not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • Service Providers: Trusted third-party services that help us operate the platform (hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to protect our rights and users
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication and role-based access controls
  • Secure cloud infrastructure with automated backups

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: privacy@gridiq.com

Phone: 1-800-GRIDIQ-1

Address: 123 Energy Street, Tech Valley, CA 94000

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above. For significant changes, we may also send you a direct notification via email.